ENJOY A HOST OF SERVICES TO MANAGE YOUR ENRICH MILES
Your Enrich Miles can be catered to suit your needs. Find these services and more when you log in to Enrich Online.
Don’t have enough Enrich Miles to redeem an award you want? With Enrich Express, you can top up to a maximum of 30% of the redemption with cash. Enrich Miles may also be purchased in blocks of 500 Enrich Miles, at RM50 per block, plus an administrative fee of RM40.
Enrich Miles missing from your statement? Worry not. You may claim for missing Enrich Miles on Malaysia Airlines through Enrich Online via the “Claim Missing Miles” function.
All you need to do is select the function and fill in a simple form to claim your missing Enrich Miles.
If you have miles expiring, log in to your Enrich account and you can now easily extend your miles for 12 months from the month they are set to expire. You can also do the extension via call centre or by visiting your nearest Malaysia Airlines city ticket office. A rate of RM0.02 per mile and an administrative fee of RM40 will be charged for every transaction.
Enrich Miles Transfer
Transfer your miles to your loved ones by logging in to your Enrich account. You can transfer up to 50,000 miles to an individual member. You can also do the transfer via call centre or by visiting your nearest Malaysia Airlines city ticket office. A rate of RM0.04 per mile and an administrative fee of RM40 will be charged for every transaction.
Enrich Platinum and Gold Assistance Programme
Should you need assistance when you encounter an emergency while travelling abroad or even with something at home, this assistance programme for Enrich Platinum and Gold members is just a call away anytime, anywhere. Find out more